You missed your appointment

Demand for our service is very high - unfortunately when an appointment is missed without prior notice, it means that we cannot give that appointment slot to someone else who is waiting for help and it places a great strain on our service.

If you would still like to see one of our advisers please do call us to arrange a new time - we would love to help.

If we do not hear from you within the next 14 days, we will assume that you no longer require our services and we will close your file.