Debt Advice Case Manager (West London)

This is an exciting opportunity to join one of our West London Branches in a crucial role to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt. The job holder will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.

You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.

Ideally we are looking for someone with prior debt or social welfare experience, and who has experience of working with vulnerable clients and mentoring volunteers. However we will also consider employing someone as a trainee adviser if you are able to demonstrate that you possess the skills, maturity and determination to become proficient in this role.

The closing date for applications is Friday 10th April, however we will be conducting interviews on a rolling basis.

• 3-5 days per week

• There are two roles available, one in the Hammersmith area, and one in the Kensington area

• Being available onsite is an important aspect of this role and so this role is hybrid with around 60% of your time in one of our branches and 40% remote. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time. This role is not suitable for remote working only

• Salary range from £31k to £35k depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range.