Our Impact 2025

Crosslight Advice’s 2025 Report

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Crosslight’s central vision is to tackle endemic poverty within our local communities and to increase wellbeing and the life chances of individuals and families. Operating from over 30 locations, our community-based programmes deliver comprehensive money, debt, benefits and housing arrears advice; build financial resilience through money skills education and one-to-one budget coaching; and provide clients with open-ended holistic support to improve their mental wellbeing and social mobility.

Find out more about who Crosslight Advice is

If you would like to find out more about a specific branch, please click on the images below.


Read more stories from our clients

As the colder months are upon us, it is hard to imagine having to live in a house that is cold and not being able to do anything about it. Unfortunately, for some of our clients, they have no choice but to turn their heating off. This could be in order to pay for something else, like food or water, or simply because they have absolutely no money to do so. We want to ensure our clients do not have to make such difficult decisions and work hard with energy providers and our clients so that both their heating and electrics are kept on.

Read Nareen's Story
I was struggling day to day keeping my head above water. It had a strain on my mental and general health
— Chanel
Read Julianne's Story
Read Sean's Story

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Read Tracey's Story

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We could not achieve everything we have shared in this year’s impact report without our fantastic volunteers and supporters. We welcomed XX new volunteers over the last year, and trained XX new debt advisers to help us restore dignity and renew hope in our local communities. Alongside this, a number of trusts, companies, churches, individuals and groups chose to fund Crosslight Advice.

we are very grateful to everyone who continues to make our work possible.

If you would like to find out more about volunteering for Crosslight or ways you can support the organisation, please click on the images below. If you have any questions about this, please contact us.


Crosslight Advice (registered charity no. 1163306). Crosslight Advice is authorised and regulated by the Financial Conduct Authority (registration no. 715066).

* Dates for all statistics: 29/10/24-28/10/25. All client identities have been changed and stock images used.

Laura McIntee-Fowler